We like to set our targets higher than our competitors. Then we use independent audits to prove we are reaching them.
We know that every cleaning company will claim to have a quality management system and terrific reporting. We’ve seen their claims to be ‘green’ and we’ve read about how they support and develop their people. And we have no reason to disbelieve any of it – after all, we tell the truth when we claim to do all these things too.
The real difference is, we prove it through a proactive, independent and continuous auditing system that we include as part of our core service to you.
The audit system we’ve devised covers every aspect of our service delivery and provides quantifiable results data.
Using client feedback, our own audit measures and results from SAFAS (the independent external auditing service), the audit is tailored to each client site requirements and covers every aspect of the service from staff presentation to cleaning standards and sustainability.
Performance under 95% triggers an amber alert and anything under 86% is a red alert with an immediate rectification programme. We don't edit the results so you’ll always have a clear unvarnished snapshot of our performance.
It keeps us on our toes and you in the driving seat.
Fancy a test drive?